We Guarantee Your Rose
Regan Nursery guarantees that your rose will be true to type—that is, it will leaf, the blossoms will be the color advertised, and you will receive the type of rose you ordered. Our guarantee is good for 90 days from receipt of your order. We will refund the cost of any rose not true to name or that fails. Shipping charges are not refundable.
To issue a credit or refund, you must include the metal tag or label with your request. Pictures are encouraged.
We cannot be held responsible for cultural practices or adverse weather conditions. We reserve the right to inspect any plant in question.
Send your refund request to us via postal mail or email.
4268 Decoto Road
Fremont, CA 94555-3204